Front Desk Specialist
Beyond Healing A Counseling & Wellness Center Beyond Healing A Counseling & Wellness Center Homer Glen, IL Homer Glen, IL Part-time Part-time $15 an hour $15 an hour Our mission at Beyond Healing is to empower individuals to lead healthier and more fulfilling lives by offering counseling and therapy services.
We are committed to fostering positive change, resilience, and emotional well-being in our clients.
Our primary focus is the well-being of our clients.
We pride ourselves on creating a warm and empathetic atmosphere where clients feel safe and respected.
You will work alongside a team of experienced mental health professionals including counselors and administrative staff.
Our office culture is built on values of empathy, compassion, and professionalism.
We understand the importance of supporting one another in the challenging work of mental health care.
As a Part-Time Front Desk Specialist at Beyond Healing, you will be responsible for Front Desk Duties- Intakes Intakes Input New Client information into Theranest (Mental Health Records Software & Insurance/Billing).
This includes ALL phone calls or new patient forms.
If a client is going to use their insurance, make sure to have accurate information for insurance to add to TheraNest If an email is provided, send an invite to the portal for the client to fill out consent/intake paperwork or inform the counselor that forms must be filled out in the office.
Verify insurance and add benefits into TheraNest.
Assign clients to a counselor of specific specialty Email counselors regarding new clients.
-Update insurances when necessary- All clients who receive new insurance must be updated into TheraNest.
Verify new insurance Make sure counselors are aware of updates.
Front Desk Duties - Clerical Scanning forms, IDs, and insurance cards and implementing them into Theranest client profiles Shredding Updating lists in Google Drive Making sure we have intake packets in the supply room Answering phones and occasionally redirecting them to the appropriate party.
Listening to voicemails & taking messages Occasionally checking inventory for office supplies and essentials only.
If needed, notify the office manager.
Inform the Office Manager when deliveries arrive -Follow up on monthly feedback calls- Referral sources list Maintenance Making sure the lobby is clean and put together Wipe down the glass door Sweep & mop when necessary Occasionally dust down Organize any flyers Make sure the bathroom is clean (in lobby) Empty garbage when full Wipe down mirror Refill paper towel dispenser Making certain the reception area is clean (where we sit to work) Vacuum carpets when necessary Empty garbage bag & paper shredder(s) Wipe/dust down counters, computers Make sure music is playing Making sure the supply room is clean and organized Vacuum when necessary (this includes all hallways at the facility only) Occasionally wipe/dust down counters Make sure printers are working Making sure the kitchen is clean and organized Wipe down the table and counters Garbage Occasionally special requests may be asked upon special occasions/events that happen at our facility this may include clerical or maintenance Job Types:
Part-time (longer hours upon request/neccessity) Salary:
$15.
00 per hour
Benefits:
Dental Insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
4-hour shift (10AM-3PM OR 11AM-4PM OR 12PM-5PM) 8-hour shift optional/upon necessity (8AM-4PM) Day shift REQUIRED Evening shift (3PM-7PM if needed) Monday to Thursday Flexible Scheduling Ability to commute/relocate:
Homer Glen, IL 60491:
Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Customer service:
1 years (Required) - 3 years (Preferred) Insurance Verification (Required) Must be proficient/skilled with replying to emails, answering phone calls, multi-tasking, typing, communication, etc.
Proficient with applications such as:
All Google apps Work Location:
In person Job Type:
Part-time Pay:
$15.
00 per hour Expected hours:
20 - 25 per week
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
4 hour shift 8 hour shift Day shift Monday to Friday No weekends Ability to commute/relocate:
Homer Glen, IL 60491:
Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Customer service:
2 years (Preferred) Insurance Verification:
1 year (Preferred) Shift availability:
Day Shift (Required) Night Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are committed to fostering positive change, resilience, and emotional well-being in our clients.
Our primary focus is the well-being of our clients.
We pride ourselves on creating a warm and empathetic atmosphere where clients feel safe and respected.
You will work alongside a team of experienced mental health professionals including counselors and administrative staff.
Our office culture is built on values of empathy, compassion, and professionalism.
We understand the importance of supporting one another in the challenging work of mental health care.
As a Part-Time Front Desk Specialist at Beyond Healing, you will be responsible for Front Desk Duties- Intakes Intakes Input New Client information into Theranest (Mental Health Records Software & Insurance/Billing).
This includes ALL phone calls or new patient forms.
If a client is going to use their insurance, make sure to have accurate information for insurance to add to TheraNest If an email is provided, send an invite to the portal for the client to fill out consent/intake paperwork or inform the counselor that forms must be filled out in the office.
Verify insurance and add benefits into TheraNest.
Assign clients to a counselor of specific specialty Email counselors regarding new clients.
-Update insurances when necessary- All clients who receive new insurance must be updated into TheraNest.
Verify new insurance Make sure counselors are aware of updates.
Front Desk Duties - Clerical Scanning forms, IDs, and insurance cards and implementing them into Theranest client profiles Shredding Updating lists in Google Drive Making sure we have intake packets in the supply room Answering phones and occasionally redirecting them to the appropriate party.
Listening to voicemails & taking messages Occasionally checking inventory for office supplies and essentials only.
If needed, notify the office manager.
Inform the Office Manager when deliveries arrive -Follow up on monthly feedback calls- Referral sources list Maintenance Making sure the lobby is clean and put together Wipe down the glass door Sweep & mop when necessary Occasionally dust down Organize any flyers Make sure the bathroom is clean (in lobby) Empty garbage when full Wipe down mirror Refill paper towel dispenser Making certain the reception area is clean (where we sit to work) Vacuum carpets when necessary Empty garbage bag & paper shredder(s) Wipe/dust down counters, computers Make sure music is playing Making sure the supply room is clean and organized Vacuum when necessary (this includes all hallways at the facility only) Occasionally wipe/dust down counters Make sure printers are working Making sure the kitchen is clean and organized Wipe down the table and counters Garbage Occasionally special requests may be asked upon special occasions/events that happen at our facility this may include clerical or maintenance Job Types:
Part-time (longer hours upon request/neccessity) Salary:
$15.
00 per hour
Benefits:
Dental Insurance Health insurance Life insurance Paid time off Vision insurance Schedule:
4-hour shift (10AM-3PM OR 11AM-4PM OR 12PM-5PM) 8-hour shift optional/upon necessity (8AM-4PM) Day shift REQUIRED Evening shift (3PM-7PM if needed) Monday to Thursday Flexible Scheduling Ability to commute/relocate:
Homer Glen, IL 60491:
Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Customer service:
1 years (Required) - 3 years (Preferred) Insurance Verification (Required) Must be proficient/skilled with replying to emails, answering phone calls, multi-tasking, typing, communication, etc.
Proficient with applications such as:
All Google apps Work Location:
In person Job Type:
Part-time Pay:
$15.
00 per hour Expected hours:
20 - 25 per week
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
4 hour shift 8 hour shift Day shift Monday to Friday No weekends Ability to commute/relocate:
Homer Glen, IL 60491:
Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Customer service:
2 years (Preferred) Insurance Verification:
1 year (Preferred) Shift availability:
Day Shift (Required) Night Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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