Intake Specialist
Beyond Healing A Counseling & Wellness Center Beyond Healing A Counseling & Wellness Center Homer Glen, IL Homer Glen, IL Part-time Part-time $15 an hour $15 an hour 1 day ago 1 day ago 1 day ago Our mission at Beyond Healing is to empower individuals to lead healthier and more fulfilling lives by offering counseling and therapy services.
We are committed to fostering positive change, resilience, and emotional well-being in our clients.
Our primary focus is the well-being of our clients.
We pride ourselves on creating a warm and empathetic atmosphere where clients feel safe and respected.
You will work alongside a team of experienced mental health professionals including counselors and administrative staff.
Our office culture is built on values of empathy, compassion, and professionalism.
We understand the importance of supporting one another in the challenging work of mental health care.
As Intake Specialist at Beyond Healing, you will be responsible for Intake Responsibility Input New Client information into TheraNest (Mental Health Records Software & Insurance/Billing).
This includes ALL phone calls or new patient forms.
If a client is going to use their insurance, make sure to have accurate information for insurance to add to TheraNest Verify insurance by utilizing Availity (Eligibility & Benefits Software) and calling insurance representatives upon necessity Assign clients to a counselor depending on the specific specialty Contact counselors regularly regarding clients and other information -WILL renew all insurances starting in the new year- All clients who receive new insurance must be updated into TheraNest.
Update necessary parties during these changes Front Desk Duties - Clerical Scanning forms, IDs, and insurance cards and implementing them into TheraNest client profiles Utilizing Google Drive Maintaining supply of hardcopy intake packets Answering phones abiding by clients wants and needs Listening to voicemails & taking messages Occasionally checking inventory for office supplies and essentials only.
If needed, notify the office manager.
Maintenance Making sure the lobby is clean and put together Wipe down the glass door Sweep & mop when necessary Occasionally dust down Organize any flyers Make sure the bathroom is clean (in lobby) Empty garbage when full Wipe down mirror Refill paper towel dispenser Making sure the reception area is clean Vacuum carpets when necessary Empty garbage bag & paper shredder(s) Wipe/dust down counters, computers Make sure music is playing Making sure the supply room is clean and organized Vacuum when necessary (this includes all hallways at the facility only) Occasionally wipe/dust down counters Make sure printers are working Making sure the kitchen is clean and organized Wipe down the table and counters Garbage Occasionally special requests may be asked upon occasions/events that happen at our facility this may include clerical or maintenance Job Types:
Part-time (longer hours upon request/neccessity) Salary:
$15.
00 per hour
Benefits:
Employee Discount Schedule:
4-6 hour shifts Friday's upon necessity Day shift REQUIRED Evening shift (3PM-7PM required upon necessity) Monday to Thursday Flexible Scheduling Ability to commute/relocate:
Homer Glen, IL 60491:
Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Customer service:
1 years (Required) - 3 years (Preferred) - outgoing personality Insurance Verification:
1 years (Required) Must be proficient/skilled with replying to emails, answering phone calls, multi-tasking in a fast pace environment, typing, communication, etc.
Proficient with applications such as:
All Google apps Insurance verification:
Availity Application (preferred), REQUIRED Contacting Blue Cross Blue Shield, Aetna, Cigna, Optum, etc.
Work Location:
In person, WFH not eligible Job Type:
Part-time Expected hours:
20 - 25 per week
Benefits:
401(k) matching Employee discount Flexible schedule Schedule:
4 hour shift 8 hour shift Day shift Evening shift No weekends
Experience:
Insurance Verification:
1 year (Required) Customer service:
1 year (Required) Shift availability:
Day Shift (Required) Night Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are committed to fostering positive change, resilience, and emotional well-being in our clients.
Our primary focus is the well-being of our clients.
We pride ourselves on creating a warm and empathetic atmosphere where clients feel safe and respected.
You will work alongside a team of experienced mental health professionals including counselors and administrative staff.
Our office culture is built on values of empathy, compassion, and professionalism.
We understand the importance of supporting one another in the challenging work of mental health care.
As Intake Specialist at Beyond Healing, you will be responsible for Intake Responsibility Input New Client information into TheraNest (Mental Health Records Software & Insurance/Billing).
This includes ALL phone calls or new patient forms.
If a client is going to use their insurance, make sure to have accurate information for insurance to add to TheraNest Verify insurance by utilizing Availity (Eligibility & Benefits Software) and calling insurance representatives upon necessity Assign clients to a counselor depending on the specific specialty Contact counselors regularly regarding clients and other information -WILL renew all insurances starting in the new year- All clients who receive new insurance must be updated into TheraNest.
Update necessary parties during these changes Front Desk Duties - Clerical Scanning forms, IDs, and insurance cards and implementing them into TheraNest client profiles Utilizing Google Drive Maintaining supply of hardcopy intake packets Answering phones abiding by clients wants and needs Listening to voicemails & taking messages Occasionally checking inventory for office supplies and essentials only.
If needed, notify the office manager.
Maintenance Making sure the lobby is clean and put together Wipe down the glass door Sweep & mop when necessary Occasionally dust down Organize any flyers Make sure the bathroom is clean (in lobby) Empty garbage when full Wipe down mirror Refill paper towel dispenser Making sure the reception area is clean Vacuum carpets when necessary Empty garbage bag & paper shredder(s) Wipe/dust down counters, computers Make sure music is playing Making sure the supply room is clean and organized Vacuum when necessary (this includes all hallways at the facility only) Occasionally wipe/dust down counters Make sure printers are working Making sure the kitchen is clean and organized Wipe down the table and counters Garbage Occasionally special requests may be asked upon occasions/events that happen at our facility this may include clerical or maintenance Job Types:
Part-time (longer hours upon request/neccessity) Salary:
$15.
00 per hour
Benefits:
Employee Discount Schedule:
4-6 hour shifts Friday's upon necessity Day shift REQUIRED Evening shift (3PM-7PM required upon necessity) Monday to Thursday Flexible Scheduling Ability to commute/relocate:
Homer Glen, IL 60491:
Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Customer service:
1 years (Required) - 3 years (Preferred) - outgoing personality Insurance Verification:
1 years (Required) Must be proficient/skilled with replying to emails, answering phone calls, multi-tasking in a fast pace environment, typing, communication, etc.
Proficient with applications such as:
All Google apps Insurance verification:
Availity Application (preferred), REQUIRED Contacting Blue Cross Blue Shield, Aetna, Cigna, Optum, etc.
Work Location:
In person, WFH not eligible Job Type:
Part-time Expected hours:
20 - 25 per week
Benefits:
401(k) matching Employee discount Flexible schedule Schedule:
4 hour shift 8 hour shift Day shift Evening shift No weekends
Experience:
Insurance Verification:
1 year (Required) Customer service:
1 year (Required) Shift availability:
Day Shift (Required) Night Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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